Returns & Shipping

We strive to ensure that your jewelry reaches you in a timely and secure manner. Our standard shipping time for in-stock items is typically one week from the date of purchase. However, please note that some items may require additional processing time and could take up to two weeks for delivery.

For custom orders, including personalized or made-to-order pieces, please allow approximately three to four weeks for completion and shipping. We take great care in crafting each custom piece to your specifications, and we appreciate your patience as we create something truly special for you.

We offer worldwide shipping to ensure that our customers can enjoy our exquisite jewelry no matter where they are. All orders are carefully packaged and shipped with tracking information provided, so you can monitor the progress of your delivery every step of the way.

Return Policy:

Your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return policy for eligible items.

  • Timeframe: You may return unworn and undamaged items within 30 days of the delivery date for a full refund or exchange.

  • Return Process: To initiate a return, please contact our customer service team within the 30-day timeframe to receive a return authorization number and instructions for returning the item.

  • Return Shipping: Customers are responsible for the cost of return shipping unless the item received was incorrect or damaged upon arrival. We recommend using a trackable shipping service and purchasing shipping insurance for your protection.

  • Refund Processing: Once we receive the returned item and verify its condition, we will process your refund or exchange promptly. Refunds will be issued to the original form of payment used for the purchase.

Please note that certain items, such as custom or personalized pieces, may be ineligible for return unless they are defective or damaged upon receipt. Additionally, engraved or altered items may incur a restocking fee.

If you have any questions or concerns about our shipping or return policy, please don't hesitate to contact our customer service team for assistance.